1. This rental equipment was received in good condition and will be returned in the same condition, normal wear and tear excepted.
2. Customer assumes all responsibility for any injury to persons or damage to property and agrees to release and hold harmless Pam’s Party Jumpers LLC from any claims arising from the use of the rental equipment, except to the extent caused by the negligence or misconduct of Pam’s Party Jumpers LLC. Customer agrees to be responsible for any damages caused by Customer and to pay Pam’s Party Jumpers LLC the total cost of repair or replacement.
3. Customer agrees to allow Pam’s Party Jumpers LLC or its authorized representatives to enter Customer’s premises at any reasonable time to inspect, service, remove, or recover rental equipment.
4. Customer agrees to reimburse Pam’s Party Jumpers LLC for all reasonable costs and expenses incurred in recovering rental equipment or enforcing this agreement, including applicable collection costs and reasonable attorney fees, to the extent permitted by law.
5. Customer agrees not to lend, sublicense, sublease, transfer, relocate, or dispose of the rental equipment or allow it to be used at any other location.
6. Customer agrees to pay the full replacement cost, including labor, for any damage to rental equipment caused by misuse, negligence, unauthorized movement, or failure to follow the rental rules.
7. If inflatable equipment is lost, stolen, or damaged beyond repair, Customer agrees to pay the replacement cost of the equipment.
8. Customer agrees to ensure that all participants and users of the rental equipment follow all applicable safety rules and instructions provided by Pam’s Party Jumpers LLC.

CANCELLATION, DELIVERY, INSTALLATION & WEATHER

9. Cancellation Before Arrival: If Customer cancels before Pam’s Party Jumpers LLC has departed for the event location, the cancellation will be handled according to the cancellation and payment terms stated on the rental agreement or invoice.
10. Cancellation After Arrival: If Customer cancels after Pam’s Party Jumpers LLC has arrived at the event location, whether or not installation has begun, Customer understands that travel, labor, preparation, and other costs may already have been incurred. Any applicable non-refundable payment or cancellation charge stated in the rental agreement or invoice will remain due.
11. Cancellation After Installation: Once rental equipment has been delivered and installed, the rental is considered to have begun. If Customer chooses to cancel, refuses the equipment, or requests that the equipment be removed for reasons unrelated to a safety decision made by Pam’s Party Jumpers LLC, payments are non-refundable and the full rental amount remains due.
12. Weather and Safety: Pam’s Party Jumpers LLC reserves the right to delay installation, refuse installation, suspend operation, or remove equipment when weather, wind, ground conditions, access conditions, or any other circumstance creates an unsafe situation.
13. If equipment must be shut down or removed because Pam’s Party Jumpers LLC determines that conditions are unsafe, Customer agrees not to restart, move, or use the equipment without authorization from Pam’s Party Jumpers LLC.
14. Customer understands that weather conditions can change after installation. A safety-related shutdown does not automatically constitute a cancellation or entitle Customer to a refund when Pam’s Party Jumpers LLC has already delivered, installed, and provided the reserved equipment and services.
15. Equipment Location: Customer must provide accurate information regarding the event location, access to the property, and the surface where equipment will be installed. Pam’s Party Jumpers LLC may refuse installation if the actual conditions differ from the information provided and the location is determined to be unsafe or unsuitable.
16. Customer agrees that rental equipment may not be moved after installation. Only Pam’s Party Jumpers LLC personnel may move or reposition rental equipment.
17. Tables and Chairs: Delivery and pickup of tables and chairs means that Pam’s Party Jumpers LLC will deliver and retrieve the rented items. Unless specifically included in the invoice or agreement, delivery and pickup do not include setting up, arranging, decorating, or taking down the tables and chairs.
18. Customer is responsible for keeping rented tables and chairs in reasonable condition and returning them free of excessive food, mud, paint, or other substances that require additional cleaning. Customer may be charged for excessive cleaning, damage, loss, or missing items.

19. Lost, Broken, or Damaged Tables and Chairs: Customer is responsible for all rented tables and chairs from the time of delivery until they are returned to Pam’s Party Jumpers LLC. Customer agrees to pay the replacement cost for each table or chair that is lost, missing, broken, or damaged beyond normal wear and tear. Any repair costs for items that can be repaired may also be charged to the Customer. Charges will be based on the actual replacement or repair cost of each item.

20. Customer agrees that all rental equipment must remain at the event location specified in the agreement and must be available and accessible for pickup at the agreed time.

ACKNOWLEDGMENT

By signing below, Customer confirms that they have read, understand, and agree to all rental terms, safety requirements, cancellation policies, weather policies, and responsibilities contained in this agreement and the accompanying rental rules.